Who we are
Our website address is: https://sellanodigits.com.
Comments
When visitors leave comments on the site we collect only the data shown in the comments form.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Shipping & Refund Policy
Overview
Thank you for choosing Sellano Digits Store for your digital product needs. We strive to provide you with a satisfactory shopping experience. Please review our return policy below to understand the terms and conditions.
1. Refund and Returns Period
Our refund and returns policy spans a period of 3 days from the date of purchase. If 3 days have elapsed since your purchase, we regret that we cannot offer a full refund or resend products PDF files.
Upon returning your digital product via email, we will inspect it and notify you of its status through email. Approval or rejection of your refund will be communicated in this notification. If approved, the refund will be processed, and a credit will be applied to your credit card or original payment method within a specified number of days.
1.1 Late or Missing Refunds
If you haven’t received your refund, please check your bank account first. Contact your credit card company as the posting of refunds may take some time. If the issue persists, contact your bank. If you still encounter problems, reach out to us at info@sellanodigits.com.
1.2 Late or Missing Refunds
Only regular-priced items are eligible for a refund; sale items cannot be refunded.
2. Digital Product Shipping
Once the digital product is purchased, shipping is not applicable as the product is delivered electronically.
Upon completing your purchase, you’ll receive two essential emails:
Confirmation Email:
Instantly receive a confirmation email acknowledging your payment.
Detailed Product Email:
Shortly after, get a second email containing comprehensive details about your digital products. This includes specifications and a secure link to download the associated PDF file.
Support:
For any assistance or inquiries, contact our customer support at info@sellanodigits.com. We’re here to ensure a smooth experience.
By implementing this structured approach to digital product delivery, we aim to enhance your overall shopping experience, providing you with a reliable and convenient method to access and enjoy the digital content you’ve chosen from Sellano Digits Store.
3. Digital Product Refund / Exchange
We accept refund/exchange requests for digital products under the following circumstances:
3.1 Defective or Malfunctioning Products
If the digital product exhibits functional issues, contact our customer support within 3 days of purchase. We will assist in troubleshooting, and if unresolved, a refund will be processed.
Note: Items will be replaced only if they are defective or damaged.
3.2 Non-Delivery or Undeliverable Products
Contact us within 3 days if you haven’t received the digital product or are experiencing difficulties accessing it. We will investigate and provide a refund if necessary.
4. Refund Criteria
Refunds will be issued under the following conditions:
- The digital product issue is verified by our customer support team.
- Refund requests are made within the specified timeframe mentioned in sections 3.1 and 3.2.
5. Exclusions
This return policy does not cover the following:
- Dissatisfaction with the product rendering or size.
- Incompatibility with unsupported software or hardware.
6. Contact Us
For questions or assistance regarding our return policy, please contact our customer support team at info@sellanodigits.com.
6. Changes to the Return Policy
Sellano Digits Store reserves the right to update or modify this return policy at any time. Any changes will be effective immediately upon posting on our website.